Dare to Soar
Price: $5.95
Don't Let Poor Service Drive Away Your Customers.
If you would like to see your business increase by almost 100% this year without you having to invest even one more cent in additional advertising then this is going to be the most exciting message you've read this year.
Here is why.
As you already know, word of mouth advertising is by far the most effective kind of advertising on earth. There is no other kind of Advertising that even comes close. And there never will be. And the very best part about 'word of mouth" advertising is this...
It's FREE!
There is no faster, easier or cheaper way to build any business.
It doesn't matter if you just opened your doors last week and you're doing less than a hundred dollars a day or if you've got 1,000 units all doing a million bucks a piece...
If your customers started talking you up - you would see an immediate and dramatic increase in sales and an even bigger increase in profits. Sounds great, doesn't it?
But I have to ask you one very important question...
How do you get more of your customers working for you?
You give them better customer service. And if you want to provide better customer service then you should consider getting at least one copy (if not a copy for every one of your employees) of Byrd Baggett's book on improving your customer service...it's called Satisfaction Guaranteed...and it's probably one of the finest resources on this topic you could find anywhere. Unlike other books which may only contain one or two key ideas in 200-300 pages for improving your customer service - Satisfaction Guaranteed has 236 great ideas in one small book.
Every page has 2 key points or suggestions for you to use to make your customers know how important their business is to you.
It's a quick and easy idea jogger...
This amazing little book on satisfying your customers is one that you will want to use as a way of stimulating new ideas and inspiring your co-workers to focus more on pleasing your customers. The more each of you open this book - the better your service will become.
And you and I know what better service means...
More word of mouth, more loyalty, more referrals and less lost business.
Here are some of the service enhancing ideas you get...
- Where big customers come from
- What managers should tell each and every employee
- The one thing customers hate to hear
- The one thing customers love to hear
- The best people to ask on how to improve your customer service
- How to get honest feedback from your customers and employees
- And 230 more...
As you can see, just one of these ideas can help you improve your customer service and get those much wanted referrals...
This is a beautiful hard-bound book that you will refer to for years to come.