Leading Change While Dancing With Resistance
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Table of Contents | |
| Introduction | 4 |
| TeamMax® Performance System | 5 |
| Step One: Accepting Responsibility | 9 |
| Step Two: Recognizing the Need | 13 |
| Step Three: Knowing the Desired Behavior | 19 |
| Step Four: Being Willing to Change | 29 |
| Step Five: Seeing the Change | 32 |
| Step Six: Practicing the Change | 33 |
| Step Seven: Giving Feedback | 40 |
| Where Are You Going From Here? | 42 |
| APPENDIX A: Leadership Values and Behaviors | 43 |
| APPENDIX B: Culture Change Exercises | 46 |
| APPENDIX C: Behavioral Solutions | 48 |
| Authors | 49 |
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