Jeffrey Gitomer, author of 
, 
How Leaders Influence Others
Leaders can’t change others, but they can influence. The most effective way to influence is through actions, not words.
Others change by taking C.A.R.E. of self…
Choices they make
Attitudes they take
Responsibilities they accept
Excellence in all thoughts, words, and actions
“The quality of one’s life is a direct reflection of their individual commitment to excellence.”
“One’s life is changed as their habits change. Bad habits are like submarines – they run deep, are silent and often deadly. Insanity is continuing the same habits and expecting different results. Good habits are the open door to prosperity.”
And remember, it’s all about the relationship.