Trust
Legendary Leaders always do the right thing according to a foundation of ethical and moral standards and know that trust, once lost, is almost impossible to regain. They do what they say they will do, when they said they would do it, and how they said they would do it.

Communication
Legendary Leaders ask the right questions to get the right answers. Lack of effective communication skills is one of the main reasons for disengagement. Effective leaders utilize understand that open and honest communication is the lifeblood of trust. Legendary Leaders understand that people want to be understood. This takes time, patience, and compassion. Great leaders take the time to get to know their team members. It all starts with an open and honest conversation.

Appreciation
Lack of appreciation is the number one reason associates become disengaged. Remember, people want to feel valued, secure, and appreciated.

• How to Improve Loyalty - Make 5 deposits of appreciation before you earn the right to one withdrawal of criticism.

• Legendary Leaders Practice R.A.R.E. - Random Acts of Recognition Everyday

And remember, it’s all about the relationship