Leadership and The Power of Words
- Our words can soothe a troubled mind or keep someone awake all night.
- Our words can heal hurt feelings or break a heart.
- Our words can lift a spirit or sink a soul.
- Our words can give wings to a dream or ground it forever.
Research has proven that words affect every cell of the human body. The most effective leaders filter thoughts through their hearts before they become words. Much too often we let the “venom” slip from our mouths before thinking, letting emotions dominate our intellect. Compassionate leaders have a PhD in communication - they P reserve human Dignity.
And remember, it’s all about the relationship.


Jeffrey Gitomer, author of 
